A 1. After production, we can provide photos and test report of solar cells. Free on-site training is only available in China, and travel and accommodation costs are borne by the customer.
2. YIM solar cells are backed by a one-year warranty. During this time, we can provide a free replacement service, except for the replacement of consumables or equipment that is damaged or malfunctioned due to human factors and force majeure.
3. For quality problems found during the use of solar cells, we will respond within 24 hours after receiving the user notification.
4. Help users solve solar battery failure problems.
5. We provide multilingual services. Customers can get clear technical solutions by phone or online consultation.
6. We provide solar cell parts and accessories. Technical support is also available.